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Awards
CSL
Corporate Image
  • CSL was awarded the Five Years Plus Caring Company logo (2009)
  • CSL won the AmCham's Hong Kong Brands Awards in the Telecom Services Category  (2008)

 

  • Won the Certificate of Excellence in the Award for Excellence in Training by The Hong Kong Management Association (2008)
  • CSL won the ˇ§6th Yahoo! Emotive Brand Awardˇ¨
  • CSL achieved to be the winner of the "Hong Kong Operator of the Year Award" in the "Asian Mobile News Awards 2007"
  • CSL achieved to be the winner of the "Computerworld Hong Kong Awards 2007" in the category of "Corporate Mobile Services Provider" (2007-2008)
  • CSL Voted Best Mobile Service Provider in the "Computerworld Hong Kong Awards 2006" (2006)
    • Received Reader's Digest "Trusted Brands" Award (2006)
    • Won the "Hong Kong SuperBrand" Award presented by Reader's Digest (2005)
    • Received No Fakes Pledge (2006, 2005)
    • Awarded the Caring Company Logo (2006/07, 2005/06, 2004/05, 2003/04)
    • Won Guangzhou Daily's "Hong Kong and Macau Merchants of Integrity Award" for five consecutive years (2003-2008)
    • Selected as a "Superbrand" by the Hong Kong Superbrands Council (2002)
    • Received the "Asia Graphics Award - Best Corporate Identity System" by Media Magazine (2001)

     
    Network and Service
    • "Info Easy Reader" selected as the winner of the Hong Kong ICT Awards 2007: Best Ubiquitous Networking (Mobile Infotainment  Application)  Bronze Award

     

    • "freeBlog" selected as the winner of the Hong Kong ICT Awards 2007: Best Lifestyle (Social and Spiritual Wellbeing) Certificate of Merit

     

    • "3G Mobile TV" won the Gold Award in the Hong Kong ICT Awards 2006: Wireless Technology (Mobile Infotainment) Award

     

    • Named "Best Asian GSM Carrier" in Telecom Asia Readers' Choice Awards (2001, 1999, 1998)
    Customer Service
    • CSL's Customer Relationship Management (CRM) Centre received the Silver Award of "Inbound Contact Centre of the Year (In-shore) - under 50 Seats" at the 9th Annual Hong Kong Call Centre Association Awards organised by the Call Centre Association (2008)

     

    • CSL's Customer Relationship Management (CRM) Centre received the Gold Award of "Inbound Contact Centre of the Year (In-shore) - Over 50 Seats" at the 8th Annual Hong Kong Call Centre Association Awards organised by the Call Centre Association (2007)
    • CSL's Customer Relationship Management (CRM) Centre awarded the "Contact Centre of the Year over 50 Seats - Gold" and the "New Contact Centre of the Year" in the 5th Annual Call Centre Awards 2004 and the 1st Regional Call Centre Awards (Hong Kong / Malaysia / Singapore) organised by the Call Centre Association and Hong Kong Productivity Council (2004)
    • Received the "Best-in-Class Award" in Asia Pacific Customer Services Consortium's (APCSC) CRM & Call Centre Benchmarking (2005, 2004)
    • Won five awards from APCSC's "2003 Customer Relationship Excellence Awards" - "Customer Relationship Excellence Outstanding Achievement," "Consumer Relationship Marketing of the Year," "Call Center of the Year" (Mobile Communications), "Customer Service Center of the Year" and "Customer Loyalty Program of the Year" (Mobile Communications)
    • CSL was the first mobile operator in Hong Kong to be certified by the Hong Kong Q-Mark Service Scheme. Q-Mark commended CSL's award-winning 1O1O Centres and One2Free Shops

     
    1O1O
    Branding
    • Won Guangzhou Daily's "Hong Kong and Macau Merchants of Integrity Award" (2008)
    • Won the Bronze Award in Telecommunications Category of EFFIE Awards by New York American Marketing Association (2008)
    • Named "The Best Mobile Network Service Provider" by Capital Magazine's "Best of the Best for Executives 2003, 2005, 2006 & 2007" award (2003, 2005, 2006, 2007)
    • Named "The Best Mobile Communication Services" by Economist Digest's "The Best SME Partners 2007" award (2007)
    • Named "Prime Award for Brand Excellence" by Prime Magazine (2005)
    • Selected as a "Superbrand" by the Hong Kong Superbrands Council (2002)
    Network and Service
    • Awarded "The Best SME Partners 2008" in Mobile Network by Economic Digest
    • Won Capital Weekly's 2008 Service Award - Mobile Services
    • Awarded as the "Best of Mobile Network Operator" by PC Market's "Best of I.T. Award 2006"
    • Received Next Magazine's "Top Service Award" for four consecutive years (1998-2001)
    Customer Service
    • 1O1O received the 'Hong Kong Service Awards' under the category of Mobile Communications Service by East Week (2007)
    • 1O1O Centre awarded "2004 Service Retailers of the Year" from the Hong Kong Retail Management Association (HKRMA) "Mystery Shoppers Programme" (2004)
    • The 1O1O Centres were named "Service Industry Leader" (Mar - May 2003, Jul - Sep 2002) and "Service Category Leader" (Nov 2003 - Jan 2004, Mar - May 2003, Jul - Sep 2002) in the HKRMA "Mystery Shoppers Programme"
    • The 1O1O Centres won the HKRMA's "Hong Kong Award for Services - Customer Service Award" (2002)
    Marketing
    • Telecom Standard of Excellence Award from Web Marketing Association (2007)


    • Received "Citations for Outstanding TV Campaign" (2002) and the Bronze Prize (1993) in the "HKMA/TVB Award for Marketing Excellence"
    • Won a number of awards at the "Annual Most Popular TV Commercial Awards" presentation ceremony co-organised by ATV and Hong Kong Advertisers Association (HKAA):
      • 1O1O "3G Mobile TV - A Simple World" TV Commercial received "The Most Creative Services TV Commercial" (2007)
      • 1O1O 3G "Video Sharing" TV Commercial (Smart Mammy) received "The Most Popular TVC for Innovative Service" (2005)
      • 1O1O "The Best for The Best" received "The Most Popular Female Talent" (2004)
      • 1O1O "The Best" TV Commercial received "The Ten Most Popular TV Commercials Award" and "The Best Fit Slogan" (2001)
    One2Free
    Branding
    • Won the "Hong Kong SuperBrand" Award presented by the Reader's Digest (2005)
    • Won Guangzhou Daily's "Hong Kong Merchants of Integrity Award" for two consecutive years (2004-2005, 2003-2004)
    • Received the "Yahoo! Emotive Brand Awards for Industry" (2003-2004)
    • Selected as a "Superbrand" by the Hong Kong Superbrands Council (2002)
    Network and Service
    • One2Free's "Love 123" mobile drama and "i-Date U" Vgirl interactive video game won the "Award of Merit - Mobile Infotainment", and "Award of Merit - 3G Application / Mobile Game" from "Hong Kong Wireless Technology Excellence Awards" respectively (2005)
    • Won Next Magazine's "Top Service Award" (2002)
    • One2Free's "i-Date U" service won the "Wireless Asia M-apps Awards- Runner-up in SMS Category" presented by Wireless Asia (2001)
    Customer Service
    • Received the Hong Kong General Chamber of Commerce's (HKGCC) "Hong Kong Award for Services - Innovation Award" twice (2003, 1997)
    • Won the "2003 HKRMA Certificate of Merit in Customer Service" (2003)
    • One2Free Shops were named "Service Category Leader" in the HKRMA "Mystery Shoppers Programme" (Jul - Sep 2003)
    Marketing
    • One2Free's Mobile MSN Campaign "Siu Hak's Panda Emoticons" won the "Top Ten Most Favorite Online Ad Awards" in the fifth SINA Online Ad Awards (2008)

     

    • Won two awards in the Singapore Outdoor Advertising Awards (2007)
      - One2Free "That's so Free!" advertising campaign won the "Most Effective Regional Outdoor Media Plan" and received the Bronze Award in the "Train Station" category

     

    • Telecom Standard of Excellence Award from Web Marketing Association (2007)

     

    • Won 3 awards in The 4th SINA Online Ad Awards (2007)
      - One2Free "Interactive 3G Mobile TV" advertising campaign won the "Top 10 Most Favorite Online Ad Awards"
      - One2Free "Interactive 3G Mobile TV" advertising campaign won "My Most Interactive Online Ad Award"
      - Leo Ku won the award of "My Most Favorite Online Ad Gent" with One2Free advertising campaign of "That's so free"

     

    • Awarded the Gold Prize twice (2003,1997) and received "Citations for Outstanding TV Campaign" (2003) in the "HKMA/TVB Award for Marketing Excellence"
    • Won a number of awards at the "Annual Most Popular TV Commercial Awards" presentation ceremony co-organised by ATV and HKAA:
      • Leo Ku's Never Too Late won the award of "My Most Popular TV Commercial Song " with One2Free advertising campaign of "That's so free" (2007)
      • "One2Free 3G Music Channel" TV Commercial received "The Ten Most Popular TV Commercials Award" (Radioman and Doorbell) and "The Most Popular TVC among the Youth" (Radioman) (2005)
      • One2Free "U gotta be free!" TV Commercial received "The Most Popular TVC among the Youth" (Marathon) and "The Most Popular Male Artiste" (Master) (2004)
      • "One2Free MMS Lovers" TV Commercial received "The Ten Most Popular TV Commercials Award," "The Most Popular Celebrity TVC" and "The Most Charming TVC Actress" (2003)
      • "One2Free SMS Lovers" TV Commercial received "The Ten Most Popular TV Commercials Award", "The Most Popular Male Celebrity" and "The Most Popular Theme Song" (2002)
      • One2Free's "McDull" TV Commercial received "The Highest Distinction TV Commercial Award", "The Ten Most Popular TV Commercials Award" and "The Most Popular Theme Song" (2001)
    • Won a number of awards from JCDecaux Pearl & Dean and MTR:
      • "One2Free - privilege to the coolest music" advertising campaign received  "The Best Interactive Campaign Awards 2006  - Gold Award  " 
      • "One2Free MMS Lovers" advertising campaign received "The Best of The Best Awards 2003"
      • "One2Free SMS Lovers" advertising campaign received "The Best of The Best Awards 2002" and "Best Use of Media Award - Silver Award" (2002)
    • Won the Gold Award twice in "The EFFIE Awards" presented by The Association of Accredited Advertising Agents (HK4As) of Hong Kong and The Hong Kong Advertisers Association (HK2As):
      • "One2Free U Gotta be Free" advertising campaign won the Gold Award in the Telecommunications category (2005)
      • "One2Free MMS Lovers" advertising campaign received the Gold Award in the Services/Retails category (2004)
    New World Mobility
    Customer Service
    • New World Mobility's Telford retail shop is awarded as the "Total Quality Service Regime - Top Performer 2006" in the "General Retails - Electrical Appliances & Telecommunications" category organised by the MTR Property Management for two consecutive years.
    Marketing
    • Won an award at the "Annual Most Popular TV Commercial Awards" presentation ceremony co-organised by ATV and HKAA:
      • New World Mobility "Bubble Talk" TV Commercial received "The Most Warm-hearted TV Commercial" (2007)

    For New World Mobility's Milestone before April 2006, please click here.

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